Last updated: (12/09/2023)

At ChannelFlipper, we prioritize our customer satisfaction. However, due to the nature of IPTV services, we have a specific refund policy in place to protect the interests of both our business and our valued customers. Please review the following refund policy to understand the conditions under which refunds may be issued.

1. General Conditions

All sales made through the ChannelFlipper website are considered final. However, under certain conditions which are outlined below, we may offer a refund.

2. Eligibility for Refund

You may be eligible for a refund if:

• You experience persistent technical issues that we are unable to resolve.
• You have been charged erroneously or there was an unauthorized transaction. Claims must be reported within [mention the specific number of days] days of the transaction.
• Other specific cases which are reviewed and approved by our customer service team on a case-by-case basis.

3. Non-Refundable Situations

Refunds will not be issued in the following cases:

• If you change your mind after purchasing the subscription.
• If you do not use your subscription.
• Violation of our Terms of Service.

4. Refund Process

To initiate a refund, please contact our customer service team at [customer service contact information]. Please provide detailed information regarding the issue along with any supporting documentation.

5. Refund Timeframe

Upon approval, the refund will be processed within [mention the specific number of days] working days, and funds will be credited back to the original payment method.

6. Contact Us

If you have any questions or concerns about our refund policy, please do not hesitate to contact us . We are here to assist you!